Vanlige spørsmål

Vi utviklet en en-for-alle-APP som er intuitiv å bruke, du kan overvåke og spore ladestatus og data, i tillegg til å bruke vår omfattende og gjennomtenkte design som forbedrer ladeopplevelsen.

Hvordan kan jeg begynne å bruke NexBlue Partner Portal?

des

Hvordan kan jeg begynne å bruke NexBlue Partner Portal?

des

Hvordan kan jeg begynne å bruke NexBlue Partner Portal?

des

How does my APP connect with NexBlue devices?

On the main page, there is a connectivity status indicating the current connection status of the chargers and how your APP is connected to them.

How do I share charger permissions with my family or friends?

Instead of providing a physical RFID card for shared charging, you can share charger permissions with them via APP. Follow the steps below:

  1. Tap the Share icon
  2. Tap Share charger and enter their email address if they've registered in the myNexBlue APP in advance.
  3. Tap Continue, and the sharing is complete! This charger will now appear in their myNexBlue APP.

*The shared users can only start/stop their own charging. They will not see your consumption data or modify most configurations. As the owner, you have the authority to stop anyone else's charging.

Does NexBlue Zen function without a network connection?

Yes! The NexBlue Zen communicates with our NexBlue chargers using a local radio frequency, which we call it Nexus RF. It will continue to function even when not connected to the network via Wi-Fi or Ethernet.

However, we always recommend connecting the NexBlue Zen to the network so that you can remotely monitor the status and access energy statistics on the go.