NexBlue Ready
NexBlue Ready is a future-proof charging infrastructure solution designed for quick installation and long-term scalability. With pre-installed backplates and blind covers, it minimizes upfront costs while preparing sites for seamless charger upgrades.
By installing NexBlue Ready today, you can reduce electrical installation costs, secure parking spaces for future revenue, and take advantage of funding incentives with pre-installed backplates.
Product support
Delta / Delta Max: MAX 63A
Instantaneous trip, maximum 75 000 A²s
2.5 to 10 mm² (parallel conductors)*
Ensure the PE conductor has an equal or larger cross-section than the phase wire.
Use the largest feasible wire size to future-proof the installation.
NexBlue commits a 3-year standard warranty* with defects in materials or workmanship of correctly installed NexBlue products to all end users. For Nexblue users, the warranty date should start at the date of installation. In case the product has not been installed, the warranty date starts from the 1 year after the date it has been purchased from the Authorized Dealer. Once the warranty has been claimed, the original warranty period will not be prolonged.
* The extended warranty to 5 years is applied in Nordics
NexBlue does not hold any responsibility for any loss, expense, or harm that arises from the utilization or improper use of our hardware products.
NexBlue guarantees that its products, when delivered, will adhere to the necessary specifications. NexBlue shall not be responsible for a unit with the following defects, which will not be included in the warranty:
Misuse, including but not limited to
- Not using the product for its designed purpose or according to NexBlue's guidelines for proper usage and maintenance.
- Operating the product in a way that contradicts the technical or safety norms applicable in the country of use
Improper Installation, including but not limited to
- Installation, modification, or repair by unauthorized personnel or entities.
- Non-compliance with local or regional laws and the product's technical/safety standards for its intended market.
Incidents unrelated to NexBlue products
- Such as, but not limited to, lightning, flood damage, fire, earthquakes, grid system defects, other devices' defects, etc.
For a valid warranty claim with NexBlue, it is mandatory to provide the original invoice or sales receipt showing the dealer's name, purchase date, and price amount. Incomplete or unauthorized versions of this document will not be eligible for a complimentary warranty service.
Troubleshooting Resolution Process for NexBlue Products
- NexBlue provides swift and complimentary assistance to its partners. Send us an email at support@nexblue.com OR join in our NexBlue Facebook Community. Contact the group manager and you will receive faster response within 3 business days.
- Or as standard practice, you can also approach NexBlue partners who are expected to be the primary point of contact and provide initial support directly to users. In instances where issues are beyond the resolution capacity of NexBlue partners, the NexBlue support team will step in to offer dedicated and comprehensive support.
Hardware Issue Resolution Process for NexBlue Products
- Send us an email at support@nexblue.com OR join in our NexBlue Facebook Community. Contact the group manager and you will receive faster response within 3 business days.
- Or contact the installer or authorized dealer from whom you purchased the NexBlue product to initiate a warranty claim.
- The NexBlue partner must verify that the unit is safely powered and operational, and then contact the NexBlue support team for an initial remote diagnosis.
- In cases where remote resolution is not possible, NexBlue will arrange an on-site intervention to address the issue.
- Should hardware replacement be required, NexBlue will dispatch the replacement unit to the authorized dealer. The defective hardware must be sent back to NexBlue, utilizing the provided prepaid return shipping label.