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- Where is the pin for my charge point/Zen?
- How to make a charge point tethered (lead stays plugged in)
- How to change brightness of charge point light
- How to add a charge point/load balancer to your Location
- How to connect to your tariff (EcoPilot)
- How to set max charging current
- How to set the charging schedule
- Someone else wants to use my charge point, how can I share it with them?
- How to add a charge point in the myNexBlue App
- How to Connect the NexBlue Zen (Smart Meter) to Wi-Fi
- How to configure single phase charging?
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NexBlue Zen
- Where is the pin for my charge point/Zen?
- How to add a charge point/load balancer to your Location
- How to check if a product has been encountering any unexpected behavior
- How to Connect the NexBlue Zen (Smart Meter) to Wi-Fi
- Integrate solar panel terminal with Load balancer
- Where is the pin for my charge point/Zen?
- How to make a charge point tethered (lead stays plugged in)
- How to change brightness of charge point light
- How to add a charge point/load balancer to your Location
- RCD Test Procedure
- How to check if a product has been encountering any unexpected behavior
- Residual Current Protection
- Where is the pin for my charge point/Zen?
- How to make a charge point tethered (lead stays plugged in)
- How to change brightness of charge point light
- How to add a charge point/load balancer to your Location
- RCD Test Procedure
- How to check if a product has been encountering any unexpected behavior
- Residual Current Protection
- Phase rotation
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NexBlue Partner Portal
- How to add a Location thats been shared with you
- Where is the pin for my charge point/Zen?
- How to share a location with an individual/organisation
- How to create/join/invite someone to an Organisation
- How to carry out a factory reset of a product
- How to create and manage Locations
- How to check if a product has been encountering any unexpected behavior
- Charging status
- Phase rotation
- How to transfer ownership to end customer (Partner Portal)
- Pre-configuration: Remotely complete the installation configuration on the portal
- Does every new installer need to get a username and password?
- How to change the main fuse on the Partner Portal?
Table of Contents
How to make a charge point tethered (lead stays plugged in)
Table of Contents
For convenience, you may want to leave a cable plugged into your charge point at all times, turning it from a socketed charge point to tethered (i.e. a charge point with a cable that is permanantly attached. This means that even when the charge point isn't in use, the cable will be securely attached to the charge point, and cannot be removed other than by releasing it through the NexBlue Software
How to lock the lead in place
It's very easy to lock the charge lead in the charge point. First, plug the lead into the charge point that you plan to lock in place, then find the charge point in the myNexBlue App. Once in the App, look for the padlock symbol in the bottom left hand side, it should show as open. Tap this button to lock the cable in place, and tap again to release it at a later time. The cable will not successfully lock in place unless a cable is in the socket
Updated on 17 Mar 2025
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