Hi, how can we help?
- Where is the pin for my charge point/Zen?
- How to make a charge point tethered (lead stays plugged in)
- How to change brightness of charge point light
- How to add a charge point/load balancer to your Location
- How to commission a NexBlue Charge Point
- How to connect charge point to 4G during/after installation
- RCD Test Procedure
- How to check if a product has been encountering any unexpected behavior
- Residual Current Protection
- Phase rotation
- Connect the NexBlue Zen (Load Balancer) to the NexBlue Cloud
- Where is the pin for my charge point/Zen?
- How to add a charge point/load balancer to your Location
- How to use solar energy to charge your car
- How to check if a product has been encountering any unexpected behavior
- How to Connect the NexBlue Zen (Smart Meter) to Wi-Fi
- Integrate solar panel terminal with Load balancer
- How to add a Location thats been shared with you
- Where is the pin for my charge point/Zen?
- How to share a location with an individual/organisation
- How to create/join/invite someone to an Organisation
- How to connect charge point to 4G during/after installation
- How to carry out a factory reset of a product
- How to create and manage Locations
- How to check if a product has been encountering any unexpected behavior
- Charging status
- Phase rotation
- How to transfer ownership to end customer (Partner Portal)
- Pre-configuration: Remotely complete the installation configuration on the portal
- Does every new installer need to get a username and password?
- How to change the main fuse on the Partner Portal?
- Connect the NexBlue Zen (Load Balancer) to the NexBlue Cloud
- Where is the pin for my charge point/Zen?
- How to make a charge point tethered (lead stays plugged in)
- How to change brightness of charge point light
- How to add a charge point/load balancer to your Location
- How to connect to your tariff (EcoPilot)
- How to set max charging current
- How to set the charging schedule
- Someone else wants to use my charge point, how can I share it with them?
- How to use solar energy to charge your car
- How to add a charge point in the myNexBlue App
- How to Connect the NexBlue Zen (Smart Meter) to Wi-Fi
- How to configure single phase charging?
How to change the main fuse on the Partner Portal?
Steps:
1.Search for the Target Location
In the Partner Portal, use the search function to locate your target site. You can use the filter to simplify your search.
2.Access the Location Details
Once you find the desired location, click on “Details” to enter the management interface.
3.Change the Main Fuse
After entering the location, switch to the “Circuit” tab. Under the “Load Balance” category, click the edit button for the Main Fuse. Adjust the parameters as needed, then click “Save.”
Note: Ensure that all chargers at this location are online before making this change, as the update requires an active connection.
Updated on 19 Feb 2025
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