Hi, how can we help?
- Where is the pin for my charge point/Zen?
- How to add a charge point/load balancer to your Location
- How to set max charging current
- How to set the charging schedule
- Someone else wants to use my charge point, how can I share it with them?
- How to add a charge point in the myNexBlue App
- How to Connect the NexBlue Zen (Smart Meter) to Wi-Fi
- How to configure single phase charging?
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NexBlue Zen
- Where is the pin for my charge point/Zen?
- How to add a charge point/load balancer to your Location
- How to check if a product has been encountering any unexpected behavior
- How to Connect the NexBlue Zen (Smart Meter) to Wi-Fi
- Integrate solar panel terminal with Load balancer
- Where is the pin for my charge point/Zen?
- How to add a charge point/load balancer to your Location
- How to check if a product has been encountering any unexpected behavior
- Residual Current Protection
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NexBlue Partner Portal
- Where is the pin for my charge point/Zen?
- How to create/join/invite someone to an Organisation
- How to carry out a factory reset of a product
- How to check if a product has been encountering any unexpected behavior
- Charging status
- Phase rotation
- How to transfer ownership to end customer (Partner Portal)
- Pre-configuration: Remotely complete the installation configuration on the portal
- Does every new installer need to get a username and password?
- How to change the main fuse on the Partner Portal？
How to Connect the NexBlue Zen (Smart Meter) to Wi-Fi
1.Stay close to the Load Balancer (Smart Meter) and open the myNexBlue App.
2.In the Dashboard, switch to the Load Balancer (Smart Meter).
3.Tap Settings.
4.Select Network.
5.Choose an available Wi-Fi network and connect.
Updated on 06 Feb 2025